• Contact us within 14 days of delivery at [email protected] with your order number.
• Items must be unworn, unwashed and in original condition, with no smoke, perfume or pet hair.
• You're responsible for return shipping. We recommend a tracked service, since we can't cover parcels lost on the way back.
• Once we receive it, we'll ship your exchange free within Canada, or issue store credit for the full item price.
Final sale: custom orders, mystery bundles, amber and perfume, and sale items.
Damaged or wrong item? Message us within 7 days with a photo and we'll make it right, including all shipping.
We don't offer cash refunds, but we'll always work with you to find something you love.